Client of Audric Consultancy Services Pvt Ltd

Provide 2nd level technical support, guidance and direction for products supported.

# Analyse and resolve or escalated problems.

# Audit application backup policies and environments to ensure integrity of backup and recovery activities.

# Participate in the recovery of application environments where required.

# Ensure integrity of supported environment.

# Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.

# Manage and resolve problems identified by sys admins or monitoring software

# Analyse and resolve escalated problems within target.

# Investigate, identify and document proposals that will improve application recoverability.

# Document and implement changes to technical standards as required.

# Change and problem management targets are exceeded

# Ensure that customer satisfactory levels are exceeded

# Work with change and problem management tools

2 years of experience

Has applied knowledge in the administration of windows NT/2000 or Linux systems ,Has applied knowledge of Veritas Net backup

# Provide recommendations to improve the backup/recovery infrastructure, and address/lead critical issues and root cause analysis